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In the Information Technology industry, it is important to gain a good understanding of the OpenSM™ framework according to the sustainability of IT service management. This 2-day course (each day consists of 7 hours of training, with a one-hour break for lunch not included in the course price) will enable you to understand the main processes based on OpenSM and sufficient preparation for the achievement of the related certification "OpenSM Foundation".
BITIL.COM è una organizzazione di professionisti ed esperti senior, dell' Information & Communication Technology (ICT) il cui interesse principale è la diffusione, la divulgazione della conoscenza [...]
"Ho trovato questo corso molto interessante e utile. Ha dato alcune buone idee da applicare in azienda."
This was one of the best workshops I have ever attended. The venue, materials & facilitation was excellent.
The nature of participation was simply exceptional, concrete exercise, concrete examples, excellent analysis and feedback.
"Un corso molto utile, varie esercitazioni e un tutor disponibile. Questa esperienza ha aumentato la mia professionalità."
Real practice questions and accurate answers from BITIL helped me a lot in my exam. I successfully got good marks. Wonderful.
