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IT Governance
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Modelli organizzativi
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ITIL ® Service Transition
ITIL ® Service Operation
Kepner-Tregoe
ITIL ® CSI
ITIL ® v3 to 4
ITIL ® 4
ITIL 4 CDS
What is CDS
Weighted Shortest Job First
ITIL 4 DSV
What is DSV
Weighted Shortest Job First
ITIL 4 HVIT
What is HVIT
Antifragility
ITIL 4 DPI
What is DPI
ITIL 4 DITS
What is DITS
Practical Assignment
ITIL ® Register Certificate
ITIL4 Roles based
ITIL4 Practices based
Lean Six Sigma ®
LSS Define Phase
The Basics of Six Sigma
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History of Six Sigma
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Y=f(x)
Voice of Customer
Six Sigma Teams
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ITIL® Direct Plan Improve
ITIL ® Digital and IT Strategy
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ITIL® 4 Service Request Management
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