In IT service management (ITSM) the IT incident – typically – is a transaction: something that comes in,
Achieving the ITIL® Expert level was the culmination of years of learning, applying the knowledge, pursuing
Il corso della durata di 2 gg vuole fornire una pratica interpretazione della norma e della sua applicazione all'interno di
After working in the industry for more than 20 years, I generally have a holistic view of
In large, multinational companies there has been a shift in IT Service Management (ITSM) strategies because
Welcome to 2021, where the need for office space is scrutinized, commuting has decreased dramatically and people
Nell'aprile 2019, Vodafone Business si è rivolta ad AXELOS per esplorare un potenziale allineamento tra un progetto di
