25 July 2021
In IT service management (ITSM) the IT incident – typically – is a transaction: something that comes in,
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06 March 2021
Achieving the ITIL® Expert level was the culmination of years of learning, applying the knowledge, pursuing
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08 August 2021
After working in the industry for more than 20 years, I generally have a holistic view of
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30 May 2021
In large, multinational companies there has been a shift in IT Service Management (ITSM) strategies because
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14 February 2021
Welcome to 2021, where the need for office space is scrutinized, commuting has decreased dramatically and people
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16 October 2020
Nell'aprile 2019, Vodafone Business si è rivolta ad AXELOS per esplorare un potenziale allineamento tra un progetto di
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