In large, multinational companies there has been a shift in IT Service Management (ITSM) strategies because of the blurred lines between business and IT and a
There’s a dogmatic view that every complex, IT service management problem has a single root cause when very often there are actually multiple causes.
<
What makes marketing a challenging activity to deliver in any organization – and how does adopting a project management method help?
Marketers
University graduates going into IT need to be better prepared than they’ve ever been before, with a different understanding of IT and technology management.
<
F1 for the uninitiated
Not everyone that reads this will be a Formula 1 fan, so I should start by
Digital disruption companies – those going through rapid transformations using emerging technology and business models – face very particular challenges.
The likes of
Some of you might be thinking, what is the relation between PRINCE2® and the apocalypse? Well, they are closer than you might think. PRINCE2 is a
One year ago, many organizations had to send their employees to work from home. But what was meant to be a temporary situation seems to turn
As PRINCE2 and ISO 21500 (International Organization for Standardization, 2012) have different structures and scopes, it is not always possible to make direct comparisons clause by clause.
<
How does the level and nature of risk in IT and service management in the pre-digital business era compare to today?
More...
Is ITIL® 4 just about IT? This is something I’ve been hearing more often since working as a consultant with C-level executives in companies.
In an ideal world, organizations would not need to prioritize work. There would be constant balance between demand and the organization’s resources. Sadly, we don’
Project management exists in different guises across multiple industry sectors – but it’s not always obvious. In some places, it’s a key skill and role;
Achieving the ITIL® Expert level was the culmination of years of learning, applying the knowledge, pursuing the certification and setting me apart from my peers.
<
"Ho trovato questo corso molto interessante e utile. Ha dato alcune buone idee da applicare in azienda."
This was one of the best workshops I have ever attended. The venue, materials & facilitation was excellent.
The nature of participation was simply exceptional, concrete exercise, concrete examples, excellent analysis and feedback.
"Un corso molto utile, varie esercitazioni e un tutor disponibile. Questa esperienza ha aumentato la mia professionalità."
Real practice questions and accurate answers from BITIL helped me a lot in my exam. I successfully got good marks. Wonderful.
